Faq

General Questions

Find answers for most common asked questions

Technical Questions

Find answers for questions about our products

Other Questions

Find answers for most common asked questions

General Questions

Do you have a showroom?

Yes, our showroom is another way that we help you to create well-designed and functional spaces in your home.

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Can you design our windows?

Pacific offers you a design service to ensure the material, size, colour & opening size are all fit-for-purpose.

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What Kind of Services Do You Offer?

We offer a full range of material and style options of windows, doors and cabinetry.

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Technical Questions

Do you complete installation?

Pacific can recommend experienced installers for our broad range of products. They work closely with our interior designers and kitchen designers.

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Do you use impact resistant glass?


Often. Impact-resistant glass is ideal for homeowners living in coastal areas prone to strong windstorms and cyclones, or for those who live on a golf course or other area where vigorous sports activities take place.

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Can you provide technical drawings?

Absolutely. Our Architectural Services Group and Architectural Consultants give you direct access to service, ideas, even project management to help you see your vision come to life.

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Other Questions

How long will my items take to arrive?

We will usually be able to offer next day delivery for stocked items on orders placed before mid-afternoon so feel free to give us a call to confirm this.

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When can I expect my custom-made items?

In most cases, you can expect your order of cabinets or windows to take roughly 8 weeks from design approval to get to site (depending on geographic location and timing of your order).

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What are your showroom opening hours?

:We are open from 8.00am – 5.00pm Monday to Friday and our showrooms are ‘open by appointment’.

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Let's Talk about your Project Idea

We Are an Experienced Team Of Design Professionals and U.S. Building Product Experts, ready to assist.

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